VetraFi is a financial technology company, not an FDIC-insured bank. Banking services provided through our Banking Partner, Member FDIC.
Tim Hsia
Co-founder and CEO
Ashish Pandhi
CTO
Colin Block
Head of Operations
Jay Gohil
Head of Growth
Peter Wagner
Senior Software Engineer
Gretter Lara
Head of Customer Experience
Stephen Salamon
Operations Analyst
Lia Kieck
Social Media Lead
Zak Helme
Growth & Product
Chris Hellriegel
Software Engineer
Important Disclosures
1. Banking Services. VetraFi is a financial technology company, not a bank. Banking services provided by First Bank of the Lake, Member FDIC.
2. FDIC Insurance. Deposits are held at First Bank of the Lake and are eligible for pass-through FDIC insurance up to $250,000 per depositor, per ownership category, if requirements for pass-through coverage are met. FDIC insurance applies only if the FDIC-insured bank fails.
3. Card Issuance. The VetraFi Shield Card is issued by First Bank of the Lake, pursuant to license from Mastercard International Incorporated. Cardholder terms and limitations apply. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
4. Account Fees. The fees applicable to your accounts are disclosed in the respective account agreement for the account. Each of the account agreements are available at www.vetrafi.com/legal.
5. Credit Limit and Approval. The Shield Card is a secured charge card. Your credit limit is based on the amount of eligible funds in your deposit account and may increase or decrease as that balance changes. Funds securing your credit obligations are not available for withdrawal or transfer. Terms and conditions apply. See VetraFi Secured Charge Card Agreement.
6. APY. APY means Annual Percentage Yield. APY is accurate as of 09/15/2026. Minimum deposit required to open a Savings Account is $0. Interest rates and APY are subject to change at any time without notice. Fees could reduce the earnings on Saving Account. Funds must be held in Savings Account to earn interest. Other terms apply. See VetraFi Savings Account Agreement for details.
7. Early Access to Direct Deposit. Early access to direct deposit is available for eligible account holders that set up a direct deposit with their employer or paying agency. Early access to direct deposit funds is subject to when First Bank of the Lake receives notice of payment from the payer, which is generally one to two days before the scheduled payment date. Early access to direct deposit funds is not guaranteed, may be stopped at any time, and may vary between pay periods. Direct Deposit is only available for the Secured Deposit Account. Terms and conditions apply.
8. ATM and Fee Policy. VetraFi does not maintain a fee-free ATM network. Your card can be used at any ATM where Mastercard is accepted. ATM operators may charge a fee for cash advances. VetraFi will reimburse up to $15 per month or 4 fees per statement cycle for eligible fees; limits and conditions apply.
9. Non-Advice. VetraFi does not provide financial, investment, tax, legal, or accounting advice. The content provided is for informational purposes only. You should consult your own financial, investment, tax, legal, and accounting advisors before engaging in any transaction.
10. ATM Limits. ATM cash advance limits apply. See Secured Charge Card Agreement for details.
11. Account Terms. This Shield Card Account is opened together with a separate Secured Deposit Account and a Savings Account. See agreements available at www.vetrafi.com/legal for full terms and conditions.
12. Autopay. Autopay enrollment authorizes automatic payments from your Secured Deposit Account to pay the Shield Card balance due. You remain responsible for ensuring sufficient funds are available in the Secured Deposit Account and for making any required payment if autopay is not completed.
13. Credit Inquiries. Opening a VetraFi account does not result in a credit inquiry. Your Shield Card credit limit is based on the amount of eligible funds in your deposit account, not on a review of your creditworthiness. To open an account we must verify your identity, which may include obtaining information from consumer reporting agencies. Account opening is subject to identity verification and approval. Terms and conditions apply.
14. Subject to Approval. Products and services offered through VetraFi are subject to approval. Terms and conditions apply. See agreements available at www.vetrafi.com/legal for full terms and conditions.
15. Mastercard Zero Liability. You will not be held responsible for unauthorized transactions, including purchases made in store, by phone, online, or via mobile device, and ATM transactions, provided you used reasonable care in protecting your card from loss or theft and promptly reported any loss or theft to us. Zero Liability does not apply to certain commercial cards or unregistered prepaid cards. More information can be found at mastercard.com.
16. Third-Party Trademarks. All third-party trademarks, service marks, and logos are the property of their respective owners and are used for informational purposes only; no endorsement is implied. APPLE and the Apple logo are trademarks of Apple Inc. GOOGLE PLAY and the Google Play logo are trademarks of Google LLC. Mastercard is a registered trademark of Mastercard International Incorporated. Plaid is a trademark of Plaid Inc.
17. Non-Endorsement. The appearance of U.S. Department of Defense visual information does not imply or constitute Department of Defense endorsement.
